Privacy Policy

Last updated on January 20, 2024

We respect your privacy and are committed to protecting your privacy rights. Please take the time to read our Privacy Policy carefully. We aim to clarify how we use information and how you can protect your privacy. To ensure transparency, this Privacy Policy describes our information processing practices when you access our website and use our services. All definitions used in this Privacy Policy have the same meanings as in the Terms of Use of Hyperion Exchange, unless defined differently in this policy. By accessing the website or using our services, you agree to the terms of this Privacy Policy. When we need your consent to process your personal information, we will ask for your agreement to collect, use, and disclose your personal information as further described below. If you do not agree with this policy, please immediately leave the website, uninstall the extension, or stop using our services.

How We Use Your Personal Information

Usage Data

1.1. We may process information about your use of our services ("Usage Data"). Usage Data may include:1.1.1. Your IP address, geographical location, browser type and version, operating system, referral source, visit duration, page views, and navigation paths, as well as information about the timing, frequency, and pattern of your service use;1.1.2. Your device number, device ID, or unique identifier, device type, unique device token, operating system and application usage, application crash data, application version, and device identifiers (like advertiser identifier IDFA, Android ID, Playstore referral URL, Google Advertiser ID, device model);1.1.3. Cookies and local storage files.The source of the Usage Data is our analytics tracking systems and your use of our services. This Usage Data may be used to analyze the use of our services. The legal basis for this processing is your consent and our legitimate interests, namely monitoring and improving our website and services.

Account Data

We may process your account data ("Account Data"). Account Data may include your nickname, email address, your user ID, and your public wallet addresses generated through our website or services.

Inquiry Data

We may process information contained in any inquiry you submit to us regarding the website or services ("Inquiry Data"). Inquiry Data may be used to respond to your inquiries, provide, market, correct any deficiencies in the website or services, and to sell services to you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract, and our legitimate interests.

Customer Relationship Data

We may process information related to our customer relationships, including customer contact information ("Customer Relationship Data"). Customer Relationship Data may include your name, nickname, your contact details (phone number, social media accounts, email addresses, or other identifiers used to communicate with us on social networks or communication software), and information contained in communications between us.

Communication Data

We may process information contained in any communication that you send to us ("Communication Data"). Communication Data may include the content of the communication and your contact information (phone number, social media accounts, email addresses, or other identifiers used for communication with us). Communication Data may be used for communication with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and services and business communications with users.

Your Personal Information

1.1. We may disclose your personal information to our affiliates, contractors, and service providers, as long as doing so is reasonably necessary for the purposes and legal bases set out in this policy. 1.2. We may disclose your personal information to our insurers and/or professional advisers, as long as doing so is reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or establishing, exercising, or defending legal claims in court or administrative or out-of-court procedures. 1.3. In addition to the specific personal information disclosures mentioned in this section, we may disclose your personal information when necessary to comply with a legal obligation or to protect your or another natural person's vital interests. We may also disclose your personal information when necessary to establish, exercise, or defend legal claims in court or administrative or out-of-court procedures. 1.4. If applicable law requires (for example, if you are a resident of the European Economic Area, the United Kingdom, or Switzerland) and your personal information will be transferred outside our country of registration and/or outside the European Economic Area, the United Kingdom, or Switzerland, we will ensure an adequate level of protection through any recognized transfer mechanism, including but not limited to entering into standard contractual clauses, for transferring personal information to processors in third countries.

Cookies

A cookie is a small file stored on your device, containing a string of letters and numbers, used as a unique identifier. Sometimes, cookies can also store your personal preferences for a website. When you first open a website or service, a cookie may be created on your device. When you open it again, the cookie is sent back to us, letting us know you have visited before. We do not create cookies ourselves but use third-party providers to provide this service for us. We typically use cookies for the following purposes: (a) Authentication - We use cookies to identify you when you visit and navigate our website or services; (b) Status - We use cookies to help us determine if you are logged into our website or services; (c) Security - We use cookies as part of our security measures for user accounts, including preventing the fraudulent use of login credentials and protecting our website and services; (d) Analysis - We use cookies to help analyze the use and performance of our website and services; and (e) Cookie Consent - We use cookies to store your preferences regarding the general use of cookies. We use analytical packages from trusted third parties to continually improve your experience using our website and services. You should read their privacy policies to ensure you are satisfied with how they use cookies. Generally, you can activate or later deactivate the use of cookies through features built into your web browser or mobile device.

Local Storage

Local storage, including JavaScript-enabled localStorage, is a typical way for websites to store a small amount of letters and numbers in your browser. We use local storage files to keep you logged into our customer support platform. These local storage files are deleted when the website that stored them deletes them. You can also delete local storage files from your browser at any time by accessing your web browser settings.You can clear local storage files from your browser.

Third Parties

The website or services may contain links to other websites or services. Please note that we are not responsible for the privacy practices or content of these websites or services, and you should review the privacy policy of each such website or service before providing any personal information to ensure that you are satisfied with it.

Changes to the Privacy Policy

We may modify this Privacy Policy and will notify you of such changes by email, through the website or services, or by updating the "Last Updated" date at the top of this Privacy Policy. Continued access or use of the website or services indicates your agreement to the modified Privacy Policy. If you do not agree to any modifications to this Privacy Policy, you must stop using the website and services. We encourage you to regularly review the Privacy Policy to ensure you are informed of the terms and conditions applicable to your access and use of the website and services. If you have any requests regarding your personal information, or any questions about this Privacy Policy, please feel free to contact us.